Ts&Cs

LEGAL NOTICE – MEHMETS KITCHEN LTD

Mehmets Kitchen Ltd
82 Wroxham Gardens, Potters Bar, England, EN6 3DL
Company Number: 16347963

This Legal Notice governs the use of our website, the provision of takeaway services, and the processing of personal data. By accessing our website or ordering food from Mehmets Kitchen Ltd, whether directly or through third-party platforms, you agree to these terms.

1. Website Terms & Conditions

1.1 Use of Website

Our website provides information about our takeaway services, menus, specials, and opening announcements. We do not guarantee uninterrupted access or complete accuracy of content.

1.2 Intellectual Property

All content, images, branding, and materials on this site are the property of Mehmets Kitchen Ltd or our licensors. Unauthorised copying, distribution, or reproduction is prohibited.

1.3 External Links

We may link to third-party websites, including delivery platforms. These links are provided for convenience; we do not endorse or accept responsibility for third-party content or terms.

1.4 Prohibited Use

Users must not misuse the website, submit false information, or interfere with its operation or security.

2. Takeaway Services Terms

2.1 Service Scope

Mehmets Kitchen Ltd provides North African-inspired takeaway meals, available for collection or delivery. Delivery may be direct or via third-party platforms (e.g., Just Eat, Deliveroo).

2.2 Menu & Availability

Menus are indicative; dishes may change based on ingredient availability. Menu descriptions, specials, and prices are for guidance and may be updated without notice.

2.3 Orders & Payments

  • Direct orders via phone, website, or in-person: payment is due at the time of collection or delivery.
  • Third-party platforms: payment is subject to their terms, which may differ in pricing, delivery fees, and cancellation policies.

2.4 Delivery & Collection

  • Mehmets Kitchen Ltd is responsible for order preparation, packaging, and timely handover to customers or third-party couriers.
  • Third-party platform delivery services manage transport, estimated delivery times, and liability for delays or lost orders as per their own terms.

2.5 Cancellations & Refunds

  • Direct orders: cancellations accepted before preparation; refunds handled case by case.
  • Third-party orders: cancellations, modifications, and refunds are governed by platform-specific policies.

3. Liability & Warranty

  • Mehmets Kitchen Ltd ensures food is prepared safely and hygienically in accordance with UK food safety standards.
  • We are not liable for indirect, consequential, or third-party losses.
  • Delivery platforms are responsible for courier-related issues including late delivery, lost items, or accidents during transit.
  • Allergens: Customers are responsible for checking ingredients and informing us of dietary requirements; we cannot guarantee allergen-free meals in a shared kitchen environment.

4. Privacy & GDPR Compliance

4.1 Data Collected

  • Name, contact information, delivery address
  • Order details and preferences
  • Website usage and analytics data

4.2 Use of Data

Data is used to process orders, manage payments, communicate updates, and improve service.

4.3 Data Sharing

Personal data may be shared with delivery platforms or payment processors to complete orders, or with authorities if legally required.

4.4 Data Security & Retention

Data is stored securely; retained only as necessary for operational or legal purposes. Access is restricted to authorised staff.

4.5 Client Rights

Customers may request access, correction, or deletion of personal data and may object to its processing in line with GDPR.

5. Cookies & Website Tracking

We use cookies to improve website performance, user experience, and analytics. By using the website, you consent to cookies. Preferences can be managed through your browser.

6. Governing Law

These terms are governed by the laws of England and Wales. Any disputes fall under the exclusive jurisdiction of the courts in England and Wales.